#1 in Customer Satisfaction. Every quarter both DISH Network and DirecTV rank the customer satisfaction of all their retailers nationwide. Walla Walla Satellite is consistently the ONLY retailer to obtain the highest ranking of customer satisfaction in the area.
The Satellite Experts Since 1984. We have been offering satellite to our customers since 1984 through our sister company Columbia Basin Satellite. Walla Walla Satellite is older and more experienced than 98% of all satellite retailers in the United States, so when you need us we are there for you.
We do Commercial Installations. We handle approximately 70% of all commercial accounts in Walla Walla and the Tri-Cities. We also conduct the routine service at all major hotels in Walla Walla.
We have our own showroom. Want to speak to a real person face to face? Want to see how the equipment works or see the quality of picture. Stop by and we'll be happy to help.
We are the ONLY EXCLUSIVE satellite retailer in the Area. So what does this mean? We have built a reputation based upon honesty, integrity, and excellent customer service. Just ask any customer of ours and we're confident they will say the same. In fact, most of our sales come from the referrals of our happy customers.
Our installers work for us. Frequently installers are subcontracted out by out of town retailers but our installers actually work for us. This means that if we don't do it right we fix it at no cost to you. Walla Walla Satellite specializes in customized and high end needs so if it can be done, we can do it.
Offering both DISH Network and DirecTV. Walla Walla Satellite is the ONLY retailer in the Tri-Cities to offer both DISH Network and DirecTV. If you call either provider they will tell you they are the best. So what's the truth? We carry both because we want to provide our customers an honest answer as to which is better. We can consult with you about which provider fits your needs better.
No hidden fees. At Walla Walla Satellite we strive to disclose all details to our customers up front. This way you are never left with costly surprises at the time of installation or on your first bill.
We are better looking than our competitors. We're nothing great to look at, but have you seen what they look like?